Legal Notice

TERMS OF USE

When you make use of this website, you are consenting to abide by the terms and conditions specified on this site. If you are unwilling to agree to these terms, please refrain from using this site. Please be advised that Creekside Jewelers holds the right to revise these terms and conditions without any prior notice.

COPYRIGHT

The entirety of the material present on this website, which includes but is not limited to text, graphics, logos, button icons, images, audio clips, video, and software, belongs to Opal Industries LLC and creeksidejewelers.com. This content is safeguarded by copyright laws in the United States and worldwide.

COOKIES

When you engage in e-commerce shopping on creeksidejewelers.com, a cookie will be generated to enhance your shopping experience. This cookie is a small data file that is stored on your computer and it retains the contents of your shopping bag until you decide to complete your purchase.

Our website may also use cookies and similar tracking technologies for analytics purposes to help us understand how visitors interact with our site, including information such as your IP address, browser type, pages visited, and time spent on our site. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

SITE USE

The material available on this site can serve as a shopping resource. However, any use of this content beyond that, such as reproduction, alteration, distribution, transmission, republication, display, or performance, is strictly prohibited.

JEWELRY IMAGES

We have made every effort to exhibit the colors and sizes of the jewelry on this site as accurately as possible. Nevertheless, since the colors and sizes you see are subject to the characteristics of your monitor, we cannot guarantee that your monitor will present an accurate depiction.

Moreover, some images may have been enlarged to provide a better depiction of the details. Lastly, please keep in mind that no two gems are identical and our inventory is continuously changing; the item in the image may be slightly different than what you order or physically see at our store.

PRIVACY POLICY

Creekside Jewelers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This section describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in our store.

Information We Collect

  • Name, email address, and phone number (via our Contact Us form)
  • Account and order information (when you make a purchase through our online store powered by Shopify)
  • Device and browsing information collected automatically through cookies and analytics tools

How We Use Your Information

  • To respond to your inquiries submitted through our Contact Us form
  • To process and fulfill orders placed through our online store
  • To communicate with you about appointments, service updates, order status, and other customer service matters, including via SMS/text message if you have opted in
  • To improve our website, products, and services
  • To comply with applicable legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following service providers who assist us in operating our business:

  • Shopify — for online store and order management
  • Dialpad — for business phone and SMS communications

These providers are authorized to use your personal information only as necessary to provide their services to us and are required to protect your information. We may also disclose your information if required by law, regulation, legal process, or governmental request.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you want us to delete your information, please contact us.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Colorado residents may have additional rights under the Colorado Privacy Act. To exercise any of these rights, please contact us at the information listed below.

SMS TERMS & CONDITIONS

Product Description

By providing your mobile phone number and opting in, you consent to receive SMS messages from Creekside Jewelers related to appointment reminders, service updates, order status notifications, and general customer communications.

Message Frequency

Message frequency may vary.

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive, or contact our customer support team at 303-279-4246 or hello@creeksidejewelers.com.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CHANGES TO THIS NOTICE

We may update this Legal Notice and Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

CONTACT US

If you have questions or concerns about this Legal Notice, Privacy Policy, or our data practices, please contact us at:

Creekside Jewelers
1206 Washington Ave, Golden, CO 80401
Phone: 303-279-4246
Email: hello@creeksidejewelers.com